Responsibility

Responsibility is the way how we act towards our clients and the basis for all our decisions

WE TAKE DECISIONS

  • We collect all possible information before making decisions
  • We make decisions within our remits promptly
  • We are able to make even unpopular decisions
  • We face consequences of our decision

WE HAVE COURAGE

  • We finish what we start
  • We make things happen
  • We say what we do and we do what we say
  • We keep one’s word

WE UNDERSTAND OUR ROLE

  • We are familiar with our role’s duties
  • We take personal responsibility
  • We feel responsibility for the team’s success
  • We are competent and professional

WE HAVE DRIVE FOR RESULTS

  • We have energy
  • We understand change as an important enabler to improve
  • We are transparent, we escalate issues without delay
  • We have good self-reflection

RESPECT

We recognize our patients’ individual needs and treat them respectfully. We value each other as colleagues, and everyone’s contribution counts. We listen to each others’ opinion. We appreciate each others’ time and knowledge.

learn more

TEAMWORK

We believe in collaboration and supporting each other. We can only achieve our goals together. We use each other’s skills, knowledge and expertise. We learn from each other and welcome constructive feedback.

learn more
back to homepage